To combat this cycle, systems must be properly
planned, architected, and refined through a set of methods and processes. It is not enough
to slap in a set of monitoring tools and expect them to take care of all deficiencies.
True system management involves monitoring, measuring, altering, and reporting on
the levels of availability, performance, and service. System-management tools can
also provide real-time business applications for the many operational components.
System management usually begins with taking measurements, setting baselines for
uptime, and establishing performance metrics.
??? Automating.processes:.Human errors are the leading cause of downtime; any effort
to reduce human interaction with the system will reduce the risk of human errors.
In order to eliminate downtime, tools should be employed to perform the systems??™
automation, control, or monitoring. Risk reducing might be implemented through the
use of automation in the several areas like backups and recovery, upgrades, operations
and administration, maintenance, usage, security, and control.
??? Training. and. support:.Training and support are critical to sustain and maintain
availability. With technology and product updates, personnel must be able to quickly
judge which features and upgrades map to existing business requirements.
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