Zahedi and Palmados-
Reis (1999) describe a personalised intelligent financial DSS. Zopounidis, Doumpos,
and Matsatsinis (1997) give a survey on the use of knowledge-based DSS in financial
management. The basic characteristic of such systems is the integration of expert systems
technology with models and methods used in the decision support framework. They survey
some systems applied to financial analysis, portfolio management, loan analysis, credit
granting, assessment of credit risk, and assessment of corporate performance and viability.
These systems provide the following features:
??? They support all stages of the decision-making process, that is, structuring the problem,
selecting alternative solutions, and implementing the decision.
??? They respond to the needs and the cognitive style of different decision-makers based
on individual preferences.
??? They incorporate a knowledge base to help the decision-maker to understand the
results of the mathematical models.
??? They ensure objectiveness and completeness of the results by comparing expert estimations
and results from mathematical models.
??? Time and costs of the decision-making process is significantly reduced, while the
quality of the decisions is increased.
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