Some of these business people then pointed to the
influence exerted by the computer hardware or software as a significant factor, so identifying
some non-human actors.
From this point on, the key was to follow the actors, both human and non-human, searching
out interactions, negotiations, alliances, and networks. Negotiations between actors needed
to be carefully investigated. Apart from the obvious human-to-human kind of negotiation,
there were also human-to-non-human interactions such as the business people trying to
work out how the portal operates, and how to adapt this technology to their own business
purposes. In ANT terms, they ???negotiated??? with the portal software to see what it could do
for them, and it ???negotiated??? with them to convince them to adopt its way of doing business.
Tatnall & Pl ask n
Copyright ?© 2007, Idea Group Inc. Copying or distributing in print or electronic forms without written permission
of Idea Group Inc. is prohibited.
(Obviously, this is not to suggest any direct agency on the part of the software itself, and
is just ANT??™s way of describing how the human software designers imparted properties to
the software that may or may not have made it useful to the SMEs.
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