A firm of solicitors had also just started making use of the portal and were trying to work out
the best ways to utilise it to advantage. Their primary goal was to use the portal to increase
their visibility. ???What we want is for people to discover something that they may not have
recognised, and that is that there is a top quality legal service in the Western Region that
they can come to for most of their legal services.??? They had few specific expectations of the
portal, but hoped later to allow businesses to register interest and gain some access to their
legal services using the portal (Footscray Solicitors, personal communication, 2001).
The Dem se of a Bus ness-to-Bus ness Portal
Copyright ?© 2007, Idea Group Inc. Copying or distributing in print or electronic forms without written permission
of Idea Group Inc. is prohibited.
Another business champion was a small printer with 15 employees that had just begun using
the portal. They saw the portal as having ???fantastic possibilities??? but there were currently
some problems: ???I suppose that people who are on the portal see us and they contact us,
but there is something wrong with it at the moment. The problem is that they can??™t actually
send for a quote with us.
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