Classification of Complexity
Complexity is one of the major reasons for information system development project failure,
which encourages one to study an information system development project and analyze dif-
Informat on System Development Fa lure and Complex ty: A Case Study
Copyright ?© 2007, Idea Group Inc. Copying or distributing in print or electronic forms without written permission
of Idea Group Inc. is prohibited.
ferent complexities related to it. For this purpose we select a framework for ISDP complexity
to classify different complexities. In this classification the ISDP complexity is divided into
four different categories including technological and organizational factors. Xia and Lee
(2004) classifies complexity in two major dimensions, organizational and technological,
and then plots it against a third dimension called uncertainty for both the organizational
and technological dimensions. As a result, four classifications emerge which are depicted
in Figure 2.
Structural Organizational Complexity
A project always gets maximum influences from the organizational environment for which
the project is being developed. The current organizational environment and the business
processes present their own influences and complexities.
Pages:
665
666
667
668
669
670
671
672
673
674
675
676
677
678
679
680
681
682
683
684
685
686
687
688
689