These interviews were flexible and exploratory in
nature. In these interviews our later questions were adjusted according to the response of the
interviewee in answering the earlier questions. Our aim was to clarify the earlier responses,
to follow new lines of inquiry, and to probe for more detail. The overall interview style was
unstructured and conversational, and the questions were open-ended and designed to elicit
detailed, concrete information.
The persons interviewed included the ALPHA Project manager and the ALPHA technical
team lead, and the BETA team lead, BETA coordinator, and a few users at BETA. The
answers that warranted more clarification or were, to some extent, conflicting to the views
expressed by the other side were further probed in the second round of discussions. ALPHA
and BETA interviews were segregated from each other. Interview settings included individual
and collective participation of the interviewees. The information collected was mapped on
contemporary theoretical frameworks discussed in Sauer (1993) and Xia and Lee (2004) to
analyze the responses and understand the role of different factors that led to the failure of our
specific case under study. The information was then examined with the help of Taxonomy
of ISDP complexities, and factors of each category were identified.
Pages:
671
672
673
674
675
676
677
678
679
680
681
682
683
684
685
686
687
688
689
690
691
692
693
694
695